Returns & Exchanges
At SACHEU, we want you to be completely satisfied with your beauty tools and skincare. If you are not happy with your purchase, we offer a 30-day return window for most items in their original condition.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in the original packaging, ensuring all beauty tools are protected to prevent damage during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package before dropping it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing